This Privacy Policy explains how Dialogue Center processes personal data in connection with its website, course inquiries, enrolment, and small-group language courses in Şabran.
Subject to legal limits, individuals may ask to access, correct, delete, or restrict certain personal data, and may object to some processing. Where consent is used as a basis, it may be withdrawn for future processing. Requests are reviewed case by case to confirm identity and determine the proper response.
To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details if needed to protect privacy and prevent misuse. If a request cannot be fully granted, we will explain the main reason where appropriate.
Retention depends on the type of record and the reason it was collected. Course and communication records are kept for the period needed to manage enrolment, teaching, administration, and follow-up, then deleted or anonymised when no longer required. Some records may be retained longer where law, accounting, dispute handling, or security needs require it.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other suitable communication.
Data handling overview
We may process identification and contact details, inquiry and booking information, level-screening responses, enrolment records, timetable preferences, attendance details, payment-related records, and communications sent through the website or by other booking methods. We may also process limited technical data such as device, browser, and usage information when the site is used.
We receive data when a person submits an inquiry, completes a contact form, books by phone or email, visits the center, takes part in level screening, enrols in a course, or communicates with us about scheduling or course progress. Some data is generated by our systems during booking, payment handling, and website operation.
We may use essential cookies to support site operation, security, and form handling, and functional cookies to remember basic preferences. If analytics or similar tools are used, they are intended to help us understand site performance and improve usability. Cookie lifetimes may be session-based or persistent depending on their function.
Users can usually block, delete, or restrict cookies through their browser settings. Where the site presents cookie choices, those settings should be used to manage preferences. Some cookies are necessary for basic site functions and may not work if disabled.
We use personal data to respond to inquiries, screen starting level, match learners with a group and timetable, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, prepare written learning plans and progress summaries, process payments, maintain records, improve site performance, and meet legal or security obligations.
We may share data with payment processors, hosting and technical support providers, communication tools, and other operational partners that help us run the website and manage bookings or course administration. These parties are expected to use the data only for the services they provide and to protect it appropriately.
We may disclose personal data where required to comply with law, lawful requests, court orders, tax or accounting duties, or to protect our rights, users, staff, or the security of the site and services. We may also share information when needed to investigate or prevent fraud, misuse, or other harmful activity.
